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Alacare Home Health & Hospice in the Top 5% of hospice agencies for Caregiver Satisfaction

June 13, 2019


BIRMINGHAM, AL - Alacare Home Health & Hospice recently received the “2018 Premier Performer” award from Strategic Healthcare Programs (SHP) for ranking in the Top 5% of hospice agencies for Caregiver Satisfaction.


“This recognition is a testimony to the character, compassion, and care our Alacare Hospice staff provides to our patients and their families,” said Susan B. Brouillette, MBA, MPH, CEO of Alacare Home Health & Hospice. “We would also like to say thank you to the family-caregivers who also provide love and care; the sacrifices they make for their loved-ones is remarkable.”


The annual SHP Best™ program was created to acknowledge hospice providers that consistently provide high-quality service to families and caregivers of patients receiving hospice care. With one of the largest CAHPS Hospice benchmarks in the nation, SHP is in a unique position to identify and recognize organizations, like Alacare that have made family and caregiver satisfaction a priority and have been rewarded for their efforts with high marks on the CAHPS Hospice survey. SHP Best award recipients are determined by ranking the overall score for all SHP CAHPS Hospice clients. Providers that rank in the top 5% receive the Premier Performer award.


About Strategic Healthcare Programs (SHP)

Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 6,500 organizations nationwide raise the bar for healthcare performance. For more information, visit and follow SHP on LinkedIn, Facebook and Twitter at @SHPdata.


About Alacare Home Health & Hospice

Founded by Charles D. Beard, Jr., Alacare Home Health & Hospice is a Medicare-certified home health and hospice agency. Headquartered in Birmingham, Alabama, Alacare is dedicated to providing patients the highest level of skilled nursing, rehabilitative, palliative and hospice care available in the most cost-effective environment—the patient's own home. Services provided include diabetes education, home care aides, hospice/palliative care, medical social services, mental health nursing, occupational therapy, pain management, physical therapy, skilled nursing, and speech/language pathology.


For more information, visit the company's corporate website:



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